Woman of Words Blog

A brick wall in Swansea showing a laptop with a pink background and a mega phone. The image signifies marketing and communication.

Marketing and communication thoughts.

Website woes: what is it we do again?
Amy Nicholas Amy Nicholas

Website woes: what is it we do again?

It’s ok to change your website. Most organisations tweak bits and pieces. The problem comes when your customers can no longer understand what you do, or how you can help them.

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The difference between marketing and communications.
Amy Nicholas Amy Nicholas

The difference between marketing and communications.

Communications focuses on managing reputation and ensuring consistent messaging to key audiences across all platforms. Marketing activities are designed to stimulate demand for what you offer. Here are a few pointers on the different aspects of both.

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Tone of voice: what you say & how you say it.
Amy Nicholas Amy Nicholas

Tone of voice: what you say & how you say it.

The correct tone, delivered consistently, binds everything you do with an invisible thread of credibility. It shows your customers and staff the way you roll, and what they can expect from you.

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